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NDIS RESOURCES
Understand your options. Find your way forward.
The NDIS can bring unfamiliar terms and important decisions. These guides are a starting point for clearer conversations, informed choices and the questions that matter to you.
NDIS RESOURCES
A little clarity goes a long way.
Understand your NDIS options with practical, plain-English information.
NDIS ESSENTIALS
Understanding NDIS Funding and Supports
A plain-English starting point for understanding your plan and asking the right funding questions.
Read the guide
ACCOMMODATION & LIVING
SIL vs SDA: What’s the Difference?
Two different supports, one important distinction: the home and the assistance you receive.
Read the guide
YOUR CHOICE & CONTROL
Questions to Ask When Choosing a Support Provider
Make a confident decision with questions about communication, services, costs and your preferences.
Read the guide
HERE TO HELP
Your questions,
answered.
Exploring support can bring up a lot of questions. Let’s make things a little clearer.
Which services can I enquire about?
Our main services are Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), short-term accommodation and respite, personal care, home modifications and home maintenance. Please confirm scope and availability with our team.
How do I make an enquiry?
Call 03 9798 8893, email info@careexpert.com.au or use our enquiry form. Share the support you are interested in and your preferred contact details.
What is the difference between SIL and SDA?
SIL provides eligible assistance with daily living. SDA relates to purpose-designed housing for eligible participants. Housing and daily support have separate funding requirements.
Can a family member or coordinator contact you?
Yes. Family members, carers and support coordinators are welcome to enquire. Please obtain the participant’s consent before sharing their personal information.
How do I know if a service suits my NDIS plan?
Your plan, individual needs and the current funding rules matter. Discuss your plan with your NDIS contact or support coordinator and confirm costs and arrangements before proceeding.