NDIS Transport Assistance in Bayswater and Melbourne's East
Getting to the doctor, your job, a class or catching up with friends shouldn’t depend on whether someone in your family is free to drive you. Our NDIS transport assistance helps you get where you need to go, with a support worker who can travel with you and support you once you arrive.
We’re based in Bayswater and provide travel support and disability transport services to participants across
What is NDIS transport assistance?
NDIS transport assistance is support to help you travel to appointments, work, study and community activities when your disability makes it hard to use public transport on your own. Depending on your plan, it can include a support worker driving you or travelling with you, transport funding you use to pay for taxis or rideshares, and training to help you travel more independently. What you can use depends on how transport is funded in your plan.
How we can help you get around
Transport to appointments — medical, allied health and other appointments, with support while you’re there if you need it.
Travel to work, study or volunteering — getting there on time and settling in.
Community activities — social outings, sport, classes and events.
Shopping and errands — trips to the shops, bank or post office.
Moving around safely — help getting in and out of bed, transfers, and using mobility equipment you already have.
Travel training — learning to plan trips, use a myki card and catch buses or trains on your own.
Support on public transport — a support worker travelling with you until you feel confident.
How the NDIS can help with transport
The NDIS funds transport in a few different ways, which is why it can be confusing. Here’s a simple overview.
| Type | What it is | Example | Where the funding usually comes from |
|---|---|---|---|
| Participant transport funding | Money in your plan to pay for your own travel, like taxis or rideshares, when you can't use public transport | A taxi to work three days a week | Core supports – Transport, often paid as a regular payment |
| Activity-based transport | A support worker drives you to or from an activity they're supporting you with | Your support worker drives you to a swimming class and supports you there | The budget for the support, often Core – Social, Economic and Community Participation, charged per km plus time |
| Provider travel | The cost of your support worker travelling to meet you | Your worker drives from their last visit to your home | The budget for the support being delivered, within NDIS time limits |
| Travel training | Learning to travel independently | Practising the bus route to TAFE until you can do it alone | Capacity Building supports |
| Multi-Purpose Taxi Program (Victorian Government) | A state subsidy of 50% off taxi and rideshare fares, up to a cap per trip, for eligible Victorians | Using your MPTP card for a trip to the shops | Victorian Government, separate from the NDIS |
Transport costs, including per-kilometre charges, are agreed in your service agreement before support starts, so there are no surprises.
How it works
Talk to us
Check your plan
Agree on the details
We’ll set times, pick-up and drop-off points, any support you need along the way, and how travel costs are charged.
Travel with support
Build independence, if you want to
Travel training: building confidence to travel independently
Who may benefit from transport assistance
Transport assistance may suit you if you:
- can’t use public transport on your own because of your disability
- need support during the journey or at the place you’re going
- rely on family members for lifts and want more independence
- have regular appointments, work or study you need to get to
- want to learn to travel on your own
Is transport covered by your NDIS plan?
The NDIS may fund transport when you can’t use public transport without substantial difficulty because of your disability. Participant transport funding is often paid as a regular amount at one of several levels, depending on your work, study and community activities. Activity-based transport and provider travel are usually charged to the budget for the support you’re receiving. Every plan is different, so check your plan or talk to your plan manager, support coordinator or our team.
If you live in Victoria, you may also be eligible for the Multi-Purpose Taxi Program, which subsidises taxi and rideshare fares.
Transport assistance in Bayswater and Melbourne's east
Why choose Care Expert Australia
- NDIS registration status, including Assistance with Travel/Transport Arrangements
- Local team based in Bayswater, contactable on 03 9798 8893 or 0415 383 109
- Vehicle and driver details: licensed, insured vehicles; wheelchair-accessible options
- Support during the trip and at your destination, not just a lift
- Availability: weekdays, evenings, weekends
- One team for transport alongside community participation, life skills and personal care
Frequently asked questions
Does the NDIS pay for transport?
What is activity-based transport?
Can a support worker drive me to appointments?
How much NDIS transport funding will I get?
Can I use the Victorian taxi subsidy with my NDIS plan?
What is travel training?
Do you provide wheelchair-accessible transport?
If we can’t, we can talk with you about other accessible transport options.
Do you provide transport assistance in Bayswater?
Yes. We’re based at 3/15 Railway Parade, Bayswater, and support participants across. Call 03 9798 8893 to talk about your travel needs.
LET’S START WITH YOU
Let’s talk about what matters to you.
Whether you’re exploring options for yourself, someone you care for or a participant you support, we’d be happy to hear from you.
Give us a call
Send us an email
Based in Bayswater, Victoria
Please contact us to confirm appointments and service availability.