NDIS High Intensity Support in Bayswater and Melbourne's East
When your daily support involves complex health-related care, you need to know the people helping you are properly trained, know your routines and follow your plan every time. Our NDIS high intensity support provides complex personal care at home and in the community, delivered by support workers trained for your specific needs.
We’re based in Bayswater and support participants with complex disability care needs across
What is NDIS high intensity support?
NDIS high intensity support is help with daily personal activities that involve complex health-related needs, such as enteral feeding, complex bowel care or tracheostomy care, delivered by workers trained and assessed as competent for each person’s specific care. In the NDIS these are called high-intensity daily personal activities. Providers must be registered for them, and the support must follow a care plan developed with appropriate health professionals.
Training and safety you can rely on
Training specific to you. Workers are trained on your care plan, your equipment and your routines, not just the general task.
Competency checks. Workers are assessed before supporting you on their own, and their skills are kept up to date.
Clear plans. Support follows a written plan developed with you and your health team, such as your GP, nurse, speech pathologist or dietitian.
Consistent teams. Wherever possible, a small team of familiar workers supports you.
Knowing when to escalate. Workers know the signs that need a nurse, doctor or emergency response, and act on them.
Complex personal care we can support
| High-intensity support | What it may involve | How workers are prepared |
|---|---|---|
| Complex bowel care | Following a bowel care plan, stoma care, recognising changes that need health follow-up | Participant-specific training by a qualified practitioner, plus competency checks |
| Enteral feeding (e.g. PEG) | Preparing and giving feeds, flushing, site care, following the feeding regime | Training on the person's tube type and regime, plus competency checks |
| Severe dysphagia support | Following a mealtime management plan, texture-modified food and drinks, safe positioning | Training based on the speech pathologist's plan |
| Tracheostomy support | Routine care and suctioning, recognising and responding to emergencies | Participant-specific training and ongoing practice |
| Ventilator support | Monitoring and supporting ventilator use, responding to alarms | Participant-specific training and ongoing practice |
| Urinary catheter care | Indwelling, intermittent or suprapubic catheter care, hygiene and monitoring | Participant-specific training |
| Subcutaneous injections | Giving prescribed injections as set out in the person's plan | Training and competency assessment |
| Complex wound care | Following a wound care plan, dressing changes as directed, reporting changes | Training by a qualified health practitioner |
| Epilepsy and seizure support | Following a seizure management plan, including emergency medication if prescribed | Training on the person's plan |
You can see the full NDIS requirements in the High Intensity Daily Personal Activities module.
High intensity support or nursing: what's the difference?
High intensity supports don’t have to be delivered by a nurse. Trained support workers can provide them when they follow a plan and have been assessed as competent. Some care, such as clinical assessments, developing care plans or certain wound care, needs a nurse. We can work alongside your nursing team, or you can read about our community nursing care.
How it works
Have a chat with us
Call 03 9798 8893 or email info@careexpert.com.au. Tell us about your support needs and current care plans.
Gather your plans
Train your team
Start support
Review regularly
Who may benefit from high intensity support
This support may suit you if you:
- need complex health-related support as part of your daily routine
- are returning home from hospital with new care needs
- live in your own home, with family or in shared accommodation and need complex care
- want consistent, trained workers who know your routines
Is high intensity support covered by your NDIS plan?
High intensity daily personal activities are usually funded in your Core supports under Assistance with Daily Life, at a higher price level than standard support because of the skills involved. The NDIA decides what’s funded based on your disability-related needs. Some health supports may be funded by the health system instead. Your support coordinator, plan manager or our team can help you understand your plan.
High intensity support in Bayswater and Melbourne's east
Our office is at 3/15 Railway Parade, Bayswater VIC 3153, and we support participants across. Being local helps us provide consistent teams and respond quickly when plans change.
Why choose Care Expert Australia
- NDIS-registered for High Intensity Daily Personal Activities (group 0104), listing the specific supports on your certificate
- Local team based in Bayswater, contactable on 03 9798 8893 or 0415 383 109
- Who delivers your high-intensity training, e.g. registered nurses
- Experience with hospital discharge or specific complex needs
- Availability: 24/7, active overnight
- One team for high-intensity support alongside personal care, SIL and community participation
Frequently asked questions
What is high intensity support in the NDIS?
What counts as high-intensity daily personal activities?
Do high intensity supports need to be delivered by a nurse?
How are support workers trained for high intensity support?
Do providers need to be registered for high intensity support?
Can you support me after a hospital discharge?
Is high intensity support more expensive?
Do you provide high intensity support in Bayswater?
LET’S START WITH YOU
Let’s talk about what matters to you.
Whether you’re exploring options for yourself, someone you care for or a participant you support, we’d be happy to hear from you.
Give us a call
Send us an email
Based in Bayswater, Victoria
Please contact us to confirm appointments and service availability.