PRIVACY POLICY
Your information deserves care.
Understanding what you share and why it is collected is an important part of making an informed enquiry.
Draft policy — pending company and legal review.
Information collected by these forms
When you submit an enquiry or referral, the website collects your name, email, phone, relationship to the participant, service of interest, message and consent. A submission time and enquiry reference are also recorded. Do not provide detailed health information, identity documents or NDIS numbers in the initial form.
Purpose of collection
Your information is collected to record your enquiry and enable follow-up about relevant services. Referral submissions require consent to share the enquiry. The form does not enrol you in marketing.
Storage and access
Enquiries are stored in restricted Lovable Cloud storage. Other website visitors cannot read submitted enquiries. Authorised project operators can access records for enquiry handling. The company must confirm its operational access controls and retention arrangements before launch.
Contact and privacy requests
External links and illustrations
External websites have their own privacy policies. Photographs used on this concept website are AI-generated illustrations and do not depict actual CareExpert staff, participants or properties.
Consent and enquiries
Submitting the form confirms your agreement to be contacted about the enquiry. If you prefer not to submit online, you may contact the team by phone or email.