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NDIS Mental Health Support in Bayswater and Melbourne's East

Living with a mental health condition can affect your days in ways other people don’t always see: getting started in the morning, keeping on top of the house, staying connected with people or getting to appointments. Our NDIS mental health support offers practical, steady help with everyday life, at a pace that works for you, alongside the clinical care you already have.

We’re based in Bayswater and provide psychosocial disability support to participants across.

Talk About Your Options
03 9798 8893

What is NDIS personal care?

NDIS mental health support, also called psychosocial disability support, is non-clinical help with daily life, routines, relationships and community participation for people whose mental health condition has a lasting impact on their day-to-day functioning. It focuses on your recovery and goals, not on treating your condition. Clinical care, such as from a psychiatrist, psychologist or mental health team, remains part of the health system and continues alongside your NDIS supports.

Daily living support for psychosocial disability

Every person’s recovery looks different. Depending on your goals and plan, your support may include:

Routines and daily living — help with getting started each day, meals, household tasks and personal care when things feel harder.

Appointments — support to plan, remember and attend health and other appointments.

Social connection — support to reconnect with friends, family, groups and activities you enjoy.

Community participation — getting out to the shops, library, gym, volunteering or courses.

Building skills and confidence — budgeting, cooking, managing your home, using transport.

Working towards goals — study, work or living more independently.

Working with your wider team — following any plans you’ve developed with your clinicians, recovery coach or support coordinator, with your consent.

NDIS psychosocial support and clinical mental health care: how they fit together

NDIS psychosocial disability support Clinical mental health care
Focus Daily functioning, recovery goals, participation and independence Diagnosis, assessment and treatment of mental health conditions
Who provides it Support workers, psychosocial recovery coaches, support coordinators GPs, psychiatrists, psychologists, mental health nurses, community mental health teams
Examples Help with routines, getting to appointments, social connection, building skills Medication, therapy, crisis care, hospital admissions
Funded by Your NDIS plan, if you're an NDIS participant Medicare, public mental health services or private health
How they work together Supports your daily life and goals, and follows plans from your clinical team with your consent Treats your condition; can share recommendations with your NDIS supports
The NDIS doesn’t replace mental health treatment. If you don’t have NDIS funding, other psychosocial support services may be available in Melbourne’s east through local health and community services.

How it works

Reach out

Call 03 9798 8893 or email info@careexpert.com.au. You, a family member, clinician or support coordinator can contact us.

Get to know you

We’ll talk about your goals, what’s going well, what’s hard and what kind of support feels right.

Plan your support

We agree on what support looks like, how often, and who will be involved, and put it in a service agreement.

Match your support worker

We introduce a support worker who suits your needs and preferences.

Review regularly

We check in with you and adjust support as your needs and goals change.

Who may benefit from this support

This support may suit you if you:

  • have a psychosocial disability and NDIS funding for daily living or community participation
  • find routines, household tasks or getting out of the house difficult at times
  • want to reconnect with people and activities
  • are moving towards more independent living, study or work
  • want support that understands mental health and adapts when things change

Is mental health support covered by your NDIS plan?

The NDIS may fund supports for people with psychosocial disability that relate to daily functioning and recovery, such as support workers, community participation, life skills and psychosocial recovery coaching. It doesn’t fund clinical treatment. What’s included depends on your individual plan. Your support coordinator, recovery coach, plan manager or our team can help you understand your options. For more information, see the NDIS page on accessing mental health supports.

Mental health support in Bayswater and Melbourne's east

Our office is at 3/15 Railway Parade, Bayswater VIC 3153, and we support participants across. Being local means we can support you to connect with services, groups and places in your own community.

Why choose Care Expert Australia

  • NDIS registration status
  • Local team based in Bayswater, contactable on 03 9798 8893 or 0415 383 109
  • Staff training: mental health first aid, trauma-informed practice, recovery-oriented practice
  • Workers with lived experience, if applicable
  • Flexible support that can adapt during harder periods
  • One team for mental health support alongside community participation, life skills, household tasks and SIL

Frequently asked questions

What is psychosocial disability?

Psychosocial disability is a disability that can arise from a mental health condition when it has a significant, lasting impact on daily life. Not everyone with a mental health condition has a psychosocial disability.

Does the NDIS fund mental health support?

The NDIS can fund non-clinical supports for people with psychosocial disability, such as help with daily living, community participation, life skills and recovery coaching. It doesn’t fund clinical treatment like therapy for the condition, medication or crisis care.

Does NDIS support replace my mental health team?

No. NDIS support works alongside your clinical care. Your psychiatrist, psychologist, GP or community mental health team continue to provide treatment, and we can work with them if you agree.

What is a psychosocial recovery coach?

You can tell us your preferences, such as gender, language or personality, and we’ll do our best to match you. If a worker isn’t the right fit, let us know and we’ll look at other options.

Do I need to be NDIA-managed, plan-managed or self-managed?

A psychosocial recovery coach is an NDIS-funded role that helps you plan your recovery, build skills and navigate the NDIS and mental health system. It’s different from a support worker, who provides day-to-day support.

Can my support change when I'm going through a harder time?

Yes, where your plan and our availability allow, we can adjust the type, timing or amount of support. We’ll talk with you about what helps during harder periods.

Are your support workers trained in mental health?

Mental Health First Aid, trauma-informed and recovery-oriented practice.

Is Care Expert a crisis service?

No. If you or someone else is in immediate danger, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.

Do you provide mental health support in Bayswater?

Yes. We’re based at 3/15 Railway Parade, Bayswater, and support participants across. Call 03 9798 8893 to talk with our team.
LET’S START WITH YOU

Let’s talk about what matters to you.

Whether you’re exploring options for yourself, someone you care for or a participant you support, we’d be happy to hear from you.

Give us a call
03 9798 8893
0415 383 109
Send us an email
info@careexpert.com.au
Based in Bayswater, Victoria
3/15 Railway Parade, Bayswater VIC 3153
Please contact us to confirm appointments and service availability.

Please don’t include detailed health information or identity documents.